Privacy Policy

Last Updated: August 11, 2026

Family Lifers Multipurpose Cooperative ("Family Lifers MPC", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we may collect, use, store, protect, and disclose personal information when you visit familylifersmpc.com or use services provided through our website, including the My Coop Account portal.

1. Information We Collect

Depending on how you use our website and services, we may collect information such as:

• Full name and other identifying information.
• Contact information such as email address and telephone number.
• Member or account information.
• Information submitted through online forms.
• Login and authentication information.
• Transaction or service-related information.
• Technical information such as IP address, browser type, device type, and operating system.
• Website usage information, including pages visited and interactions with our website.

We only collect information that is reasonably necessary for legitimate cooperative, administrative, operational, security, and service-related purposes.

2. How We Use Your Information

We may use personal information for purposes including:

• Providing and managing cooperative services.
• Managing member accounts.
• Processing requests, applications, and transactions.
• Verifying member identity and account information.
• Communicating with members regarding their accounts or requests.
• Providing customer support.
• Maintaining and improving our website and online services.
• Detecting and preventing fraud, unauthorized access, and security threats.
• Complying with applicable legal and regulatory requirements.
• Maintaining appropriate business and financial records.

3. Legal Basis for Processing

Where applicable, we process personal information based on consent, contractual or member-related requirements, legitimate interests, compliance with legal obligations, or other lawful bases permitted under applicable Philippine laws and regulations.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, maintain sessions, remember preferences, improve security, and understand how visitors use our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Personal Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

• Provide cooperative and member services.
• Service providers that assist us in operating our systems and services.
• Technology, hosting, security, or payment service providers, where applicable.
• Professional advisers or authorized representatives.
• Government agencies, regulators, courts, or law enforcement when legally required or permitted.
• Protect the rights, property, security, or legitimate interests of the Cooperative or its members.

6. Data Security

We implement reasonable organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and cooperative records, to comply with legal and regulatory requirements, or to establish, exercise, or defend legal claims.

When personal information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable requirements.

8. Your Privacy Rights

Subject to applicable laws and regulations, you may have rights concerning your personal information, including the right to:

• Be informed about the processing of your personal information.
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Object to certain processing activities where permitted by law.
• Request deletion or blocking of personal information where legally applicable.
• Withdraw consent where processing is based on consent, subject to applicable limitations.
• Exercise other rights provided by applicable Philippine privacy laws.

Certain requests may be subject to verification and legal, regulatory, contractual, or operational limitations.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where such authorization is required by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised "Last Updated" date.

12. Contact

Family Lifers Multipurpose Cooperative
Malandog, Hamtic, Antique

13. Philippine Privacy Law

This Privacy Policy is intended to operate consistently with applicable Philippine privacy laws and regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable implementing rules and regulations.