Privacy Policy

Effective Date: September 14, 2025

Family Lifers Multi-Purpose Cooperative (“we,” “our,” “us”) is committed to protecting the privacy and personal data of our members and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (familylifersmpc.com) and our online member system.

1. Information We Collect

We may collect and store the following types of information:

• Member Information: Full name, contact number, address, membership number, savings and loan details, and account history.
• Login Information: Usernames and encrypted passwords for registered members.
• Website Usage: IP address, browser type, device information, and pages visited (collected via cookies or analytics tools).

2. How We Use Your Information

Your data is used to:

• Provide access to your online member account
• Display your current loan and savings details
• Respond to your inquiries or support requests
• Improve our website and member services
• Comply with legal and regulatory obligations

3. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. Access to member accounts is password-protected, and we use secure methods to store and transmit sensitive data.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. Your data may only be shared:

• With your consent
• With regulatory authorities, as required by law
• With trusted service providers, strictly for cooperative operations (e.g., IT support)

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and track anonymous usage statistics. You can control cookie settings in your browser at any time.

6. Member Login and Account Access

Only registered members who have signed up in person at our office can log in to their accounts. Login credentials must be kept confidential, and members are responsible for any activity under their accounts.

7. Your Rights

As a data subject, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data (if no longer needed)
• Withdraw consent for certain processing activities

To exercise these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact:

• Family Lifers Multi-Purpose Cooperative
• Address: Malandog, Hamtic, Antique, Philippines
• Email: coop.familylifers@gmail.com
• Phone: +63916 440 4701
• Website: familylifersmpc.com